Document Management for Improved Customer Service

Provide world class service by always having the information you need at your fingertips

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“Having MESHDS scan our documents not only saves us space, but makes it easier for us to find old papers when they need to be referenced.”
Emily Chung, Owner, AutoNiche

An integration between document management and your other line-of-business applications allows your business to answer questions immediately by providing access to your documents with just a click of your mouse. Our customer service record management software helps your representatives resolve issues on the first call and keeps customers happy, which is paramount to the success of any organization.

Does your business currently face the following customer service record management challenges?

  • Inability to immediately respond to customer inquiries
  • Inability to resolve issues on the first call which results in the typical, “Let me look that up and get back to you”, response

If so, we’re here to help. We provide document management solutions that gives your team the ability to:

  • Increase customer satisfaction
  • Offer instant access to content via email, fax, images or customer portal
  • Resolve customer issues quickly and efficiently
  • Reduce processing costs and increase customer saving

Why Shared Drives Fail as a DMS

What to expect when working with us:

  • Improved access to paper and electronic files
  • Increased level of safety and security for clients
  • Better organization of important documents
  • Cost savings, including improved case worker efficiencies
  • Emergency access to files during scanning process
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Why do companies choose us?

Having the right information available at the right time is the key to success.
We bring the power of your information to your fingertips. 


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When experience matters

  • In business for over four decades
  • Over 12 million images scanned per month
  • We encourage comparisons
  • Secure conversion facilities
  • Trusted by companies that know
read our case studies